Beginning May 9, 2016, your Intuit Online Payroll / Intuit Full Service Payroll debits may come from a new ACH ID which will need to be added if you have debit filtering with your bank. To prevent Intuit-initiated debits (i.e.: a payroll debit for direct deposit) from failing, please take the following actions.
Am I affected?
This alert applies to you only if you have debit filtering with your bank. When you want a company to be able to debit your account for a legitimate reason, you need to add that company's ACH ID to your bank account. Otherwise, the debit will fail, resulting in an ACH Return Code R29 and you will be charged a $100 fee.
Why can't Intuit do this for me?
We would love to but unfortunately, since Intuit is not the account holder and has no rights to your bank account, we cannot call your bank on your behalf to add the ACH IDs. All customers will need to call their own banks as they have a high level of security to prevent fraud.
What do I need to do?
Contact your bank's ACH department and request that the following ACH ID’s be added to authorize debits from Intuit. Some banks may take 3-5 banking days to process the request:
6943345425Please do not remove any existing Intuit ACH ID’s as they may still be used for tax payments and billing.
Intuit is finalizing several improvements to our payroll processing technology which is why we have additional ACH ID’s along with the existing ones. You (and your employees) may also notice some changes to your bank statement descriptions which will indicate more clearly that Intuit is debiting your account and employees are being paid by your company.
The Intuit Payroll Team
If you have any questions please contact Mike McVay, Payroll Administrator